Inclusion Europe is delighted to see The Zero Project Innovative Practices and Policies 2019 include 4 by our members.They are: Housing and person-centred support by SUMERO, Bosnia and Herzegovina. A graphic novel called Becoming Eli by Ceva de spus, Romania. Read also:...

Many people of all ages and different conditions (elderly, children, persons with disabilities – including persons with mental health problems) live in residential institutions which tend to segregate them from the community. For the purposes of this report, these institutions are not defined primarily by their size but above all by features of “institutional culture” depersonalisation, rigidity of routine, block treatment, social distance, paternalism). Size is merely an indicator - the larger the setting, the fewer the chances are to guarantee individualised, needs-tailored services as well as participation and inclusion in the community.